Accessible documents at Cholsey Parish Council
This policy explains how accessible the documents Cholsey Parish Council publishes on GOV.UK are. It covers PDFs, spreadsheets, presentations and other types of document. It does not cover content published on GOV.UK as HTML: the main GOV.UK accessibility statement will cover that.
Using our documents
Cholsey Parish Council publishes documents in a range of formats, including PDF, images, and links to external sites.
We want as many people as possible to be able to use those documents. For example, when we produce a document we make sure to:
- provide an HTML option where possible
- tag headings and other parts of the document properly, so screen readers can understand the page structure
- make sure we include alt text alongside non-decorative images, so people who cannot see them understand what they’re there for
- avoid using tables, except when we’re presenting data
- write in plain English
How accessible our documents are
New documents we publish and documents you need to download or fill in to access one of the services we provide should be fully accessible.
However, we know that some of our older documents (published before 23 September 2018) are not accessible. For example, some of them:
- are just photocopies and are not marked up in a way that allows screen reader users to understand them
- are not tagged up properly – for example, they do not contain proper headings
- are not written in plain English
This mostly applies to our Neighbourhood Plan and associated documents. These types of documents are exempt from the regulations, so we do not currently have any plans to make them accessible.
But if you need to access information in one of these document types, you can contact us and ask for an alternative format.
What to do if you cannot use one of our documents
If you need a document we’ve published in a different format:
- email firstname.lastname@example.org
- call 01491 652 255
We’ll consider the request and get back to you in 14 days.
Reporting accessibility problems with one of our documents
We’re always looking to improve the accessibility of our documents. If you find any problems not listed on this page or you think we’re not meeting accessibility requirements, contact: Parish Clerk email@example.com.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about the accessibility of our documents
The Cholsey Parish Council is committed to making our documents accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The documents Cholsey Parish Council publishes are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-accessible sections are listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non compliance with the accessibility regulations
A few of our documents have diagrams. These images do not have a text alternative, so the information in them is not available to people using a screen reader. This does not meet WCAG 2.1 success criterion 1.1.1 (non-text content).
When we publish new documents we’ll make sure our use of diagrams meets accessibility standards.
Cholsey Parish Council will not ensure that documents that rely on third party material comply with the Accessibility Regulations, due to the disproportionate burden for a small parish council.
Content that’s not within the scope of the accessibility regulations
Many of our older PDFs do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
Some of our PDFs are essential to providing our services. For example, we have PDFs with information on Planning policies.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix Neighbourhood Plans and external provided documentation.
Any new PDFs that we create and publish will meet accessibility standards.
How we tested our documents
We last tested a sample of our documents on 16 June 2023. The test was carried out by Cholsey Parish Council
- Web/HTML Page type of document
- PDF type of document
All web/HTML pages accessible from the Menu were tested. Random PDF documents from the Agenda and Meeting were tested. The software used to test was : VoiceOver for Mac, a screen reader.
What we’re doing to improve accessibility
The Cholsey Parish Council will conduct internal Accessibility audits from time to time.
This page was prepared on 26 June 2023. It was last updated on 09 November 2023.